Support
Support for Kitchen, Garden, and Home.
Use this page for user support, app review, marketplace review, privacy requests, and security reports.
User Support
Email support@colorfactory.studio for app help, account-free widget issues, accessibility issues, and user-facing questions.
Include the app name, platform, approximate time, and a short description of the issue.
Review Contact
Email developer@colorfactory.studio for ChatGPT, MCP, API, and technical review questions.
Email appstore@colorfactory.studio for Apple, Google, Meta, or marketplace listing questions.
Risk Contacts
Privacy: privacy@colorfactory.studio
Legal: legal@colorfactory.studio
Security: security@colorfactory.studio
Where Is My Data?
The data portal explains how Kitchen, Garden, and Home Journal records are stored, viewed, exported, and deleted.
Business Contact
Public details for reviewers.
- Operator
- Jim Bending
- Portal
- https://colorfactory.studio/
- Developer website
- https://www.jimbending.com/
- Support email
- support@colorfactory.studio
- Legal status
- Individual UK developer/operator. Not a limited company.
- Telephone
- Not published unless a marketplace specifically requires it.
Existing @colorfactory.studio aliases are enough for the public support path. If a marketplace requires a telephone number or postal address, use the same exact details in the platform form and on this page.
Current Known Limitations
Kitchen, Garden, and Home are account-free tools. They do not provide password reset, billing support, user account export, or in-app purchase support unless a future release adds those features.
Safety Reports
If an app gives unsafe or misleading advice, email support@colorfactory.studio with the app name and a description of what happened. Do not include sensitive photos unless they are necessary for the report.